What if we told you the secret to doubling your close rates starts with that first phone call? That's right! Your business's customer service representatives have a bigger hand in crafting a positive customer experience and driving more sales than you think. Here to share his vast insight on the matter is Zac Garside, CEO of Power Selling Pros. Zac and his team have honed in on training CSRs to deliver a wow experience so that when the homeowner meets their technician, they cannot help but say yes. In this episode, he highlights the impact of customer service calls and shares tips on how to help your reps do their job well. Zac shares a ton of value in this episode, so grab your pen and take notes on what you need to do to improve your sales.